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Our statement on EU data protection.
1. Our commitment
DiPiGi Ltd. is committed to safeguarding user privacy and complying with the European Union General Data Protection Regulation (GDPR).
2. Data controller
DiPiGi Ltd. (company no. 205546400) acts as the data controller for personal data provided through raycraft.dev, telephone calls or other direct communications. The person responsible is Petar Gutev.
Address: Lazur 76, Burgas 8000, Bulgaria. Email: support@raycraft.dev. Phone: +359 877 25 6944.
3. Lawful basis for processing
We may process your name, email address, phone number and message when you use our contact form. The applicable lawful basis depends on the context and may include taking steps at your request before entering into a contract or handling a business inquiry. We will ask for consent where it is required for a separate purpose.
Pre-contractual steps: to respond to a request for information and prepare for a possible licence or service agreement.
Business correspondence: to review and respond to inquiries and keep related communications.
4. Your rights as a data subject
Under Chapter III of the GDPR you have rights regarding your personal data, including access, rectification, erasure, restriction of processing, data portability and the right to withdraw consent at any time where processing is based on consent. You may also object to certain processing.
To exercise a right, write to support@raycraft.dev. We will reply within one month, as the GDPR requires.
5. Data security and retention
We apply technical and organizational security measures, including HTTPS encryption, to help prevent unauthorized access, loss or disclosure of personal data. Contact-form submissions are sent to our office email so that we can respond; email and infrastructure providers may process the information as needed to deliver and store those communications.
Data is retained only as long as necessary for the purposes for which it was collected or to comply with statutory retention requirements.
6. Complaints
You have the right to lodge a complaint with a supervisory authority. In Bulgaria this is the Commission for Personal Data Protection (www.cpdp.bg).